FAQ
1. What happens during a session?
Sessions provide a safe, confidential, and supportive space where individuals can talk openly about their thoughts, feelings, experiences, and challenges. The sessions are client-centred, non-judgmental, and tailored to individual needs.
2. Are services confidential?
Yes. Confidentiality is one of our core values. All personal information and discussions during sessions are treated with professionalism, privacy, and respect, except where there may be concerns regarding safety or legal obligations.
3. Do you offer online sessions?
Yes. MindEase Mental Health Services currently operates fully online, allowing individuals to access support conveniently and confidentially from their preferred location.
4. Who can access support?
Our services are open to adolescents and adults aged 15 years and above, including:
– Women
– Young adults
– Immigrants
– Refugees
– Asylum seekers
– Parents
– Individuals experiencing emotional or mental health challenges
– Anyone seeking emotional support and wellbeing