Last Updated: June 2026

At MindEase Mental Health Services, we are deeply committed to protecting your privacy, maintaining strict confidentiality, and safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and process your information in strict compliance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act.

MindEase Mental Health Services operates an online clinical counseling and wellbeing practice based in County Mayo, Ireland.

• Website Address: https://mindeasemhs.com

• Data Controller: Tolulope Babatunde

• Contact Email: info@mindeasemhs.com

We provide professional therapeutic services, we process two distinct categories of information:

• Personal Data: This includes your name, email address, phone number, and any general inquiries submitted through our website contact forms to facilitate appointment bookings.

• Special Category Data (Health Data): This includes clinical intake forms, session notes, mental health history, and therapeutic assessments. Under GDPR Article 9(2)(h), we process this sensitive health data strictly for the provision of professional health and social care treatment.

To provide a premium and seamless online service, we utilize trusted digital platforms for secure video consultations, booking infrastructure, and encrypted payment processing. Where these platforms utilize servers based outside the European Economic Area (EEA), data protection is explicitly secured via Standard Contractual Clauses (SCCs) to guarantee GDPR-level security.

We do not store your information indefinitely.

• General Website Inquiries: Retained only as long as necessary to process your request or booking.

• Clinical & Therapeutic Records: In accordance with Irish health guidelines and professional insurance regulations, adult client therapeutic files are securely archived for a mandatory period of 7 years following the conclusion of your care, after which they are permanently and securely destroyed.

As an EU resident, you hold extensive rights regarding your data. You may exercise these at any time by emailing us at info@mindeasemhs.com:

• The Right to Access: You can request a digital copy of the personal data we hold about you.

• The Right to Rectification: You can request that we update or correct inaccurate personal details.

• The Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data, subject to our overriding legal obligations to retain clinical health records for professional compliance.

• The Right to Lodge a Complaint: You have the right to contact the Irish Data Protection Commission (DPC) if you believe your data has been handled incorrectly.